QUESTIONS & ANSWERS
Ask a Question-
Can I use a hybrid mattress with your adjustable bed bases? Would the constant movement of the head / feet reduce the life span of the mattress? Or you recommend a memory foam/gel over a hybrid? I'm going to buy a new mattress and want the best for these type of bases. Thanks
Good Morning Miguel,
Thank you for your question,
The hybrid mattresses are fully compatible with our adjustable bed, they work just like those memory foam mattresses, the movement up and down won't affect the mattress's life span as the hybrid mattresses were designed to use on these adjustable beds for some customers don't like the feel of the pure foam mattresses.Hope this helps.
Best regards,
Kevin -
Can you please tell me the number of degrees the head and foot parts raise?
Hi dear customer,
thank you for your inquiry,
the head raises up to about 65 degree, and the foot raises up to 45 degree
hope this helps.Best regards,
kevin -
Hi, I am purchasing a bed called - Top Split King. Which allows the head section of the bed to split, but not the foot section (i.e no crack in the bed in the leg/foot section. Do you sell an adjustable base for this type of bed? If not, could I still purchase 2 x Twin XL adjustable bases and "lock" the foot section of the base so that the foot on both twind beds are always syncronized?
Good afternoon Robert,
thank you for your inquiry,
unfortunately we do not have the head split king size model, the two twinxl base work as a king size, but they do not sync partially, they only sync as one king size, one remote controls two bases with a connected sync wire, otherwise they will move individually with two remoteBest regards,
kevin -
We are just checking to ensure that the motor is the same. Can you confirm if you sell replacement motors?
Hi Dear Customer,
Thank you for the questions,
yes, all our motors are the same, we only use top quality Okin motors for all our adjustable beds,
The warranty covers the motor for three years, you can also purchase the motor from us.best regards,
happy new year!
Kevin -
i am looking for a twin xl king size adjustable be with all the luxury features....massage, usb, zero gravity, head and foot elevation, remote control, etc.
Hi dear customer,
our twinXL split king size has all the features you want and more.the remote has massage,(different intensity and you can set for 10,20 or 30 minutes. )
zero gravity, tv, reading or lounge, and snore preset.also you can use memory button to make one perfect position for your self.
the beds also included with under bed lights and USB ports.
best regards,
kevin -
What are the details of the Limited Lifetime warranty?
Hi, the warranty includes
first year full coverage( includes all parts and services. ) the second year covers all the electrical components and all motors parts etc. From the third year to life time, we cover all manufacturer defects of the frame.best regards!
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Is the bed frame capable of using on a platform with zero clearance space?
Hi Mark,
Thank you for your question,
this particular bed do not have zreo clearance, you do need put the legs on, you can not put the leg directly to the platform bed frame you may have,
but we are the wholesale, we work closely with the manufacturer, we have some other model that with the zero clearance that you can pre-order,
you can give us a call we can discuss the options,
best regards,
kevin -
What are the exact dimensions of the queen bed base? Will it fit in queen bed frame?
Hi,
the queen size adjustable bed measurement is exactly 60" x 80" , it fits perfectly inside a queen size bed frame.Best regards
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I would like to know if beauty life solutions is a Canadian based company? Also if needed would warranty work be done locally or need to be shipped back? I live on Vancouver Island.
Hi Sue,
The Beauty Life Solution is a Canadian based company, we are based in Edmonton Alberta,
We have service technicians working with us all over the country, you don't have to ship the product back to us to get serviced, always in home service.Best regards
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What is the maximum mattress height recommended?
Hi Sue,
thank you for your question,
you can go from 6" all the way to 21" mattress.depends on your liking, you can adjust the legs lower or higher.
Best regards,
kevin -
What are the different heights for the legs?
Hi there,
thank you for your inquiry,
the legs measures 10.5" with 5 different height adjustments.6.5", 7.5", 8.5", 9.5", 10.5"
The legs with the bed part, the total height of 13.5".Thanks
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What are the 6 felt disks used for? They were included in the box of parts.
Hi there,
Thank you for your question,
Those are just spare washer parts for motors. Most likely you will not need those. Just a couple of washers if you need to replace the motors in the far future.
Best regards
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Hi, does this base work with pocket coil mattresses?
Hi Sarah,
Thank you for your question,
yes this adjustable bed base works with pocket coil mattress.best regards,
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Is it possible to put wheels or casters under the bed frame for easier movement for cleaning, painting, etc.
Hi dear customer,
Thank you for contacting us,
Yes you can put the furniture caster cup underneath the adjustable bed legs , will help you easily to move the bed for cleaning.
best regards
Kevin -
Does the does year warranty still cover if purchased in Canada?
Hi Dear Customer,
Yes this warranty covers Canadian 100% if purchased in Canada. We are a Canadian based company.regards
Kevin -
I am having an issue changing out a preset function. The only instruction in manual says to hold ZG and fiat together for 5 seconds. I have tried this with bed in position to what I want, but always defaults back to preset position.
Hi dear customer,
thank you for your question,
if you want to change to the position that whatever you want, please simply press and hold the preset button until it blinks , that will memorize the position that you are currently in.if you want to change back to manufacture default position, press and hold the ZG+FLAT until it blinks.
regards -
What is the weight of the queen bed?
Hi dear customer,
the weight of the queen size adjustable bed is 155 Lbs
regards,
kevin -
Someone inquired as to the height adjustment and you responded the legs measures 10.5" with 5 different height adjustments. 6.5", 7.5", 8.5", 9.5", 10.5" The legs with the bed part, the total height of 13.5". On your specs for the adjustable bed it show 6" , 9" or 12". Which is the correct specs, having the extra adjustment would be really handy. Bruce
Hi Bruce,
the correct leg measurement will be 6",9"and 12" minimum requirement for the leg support will be 6"
Have a great day.
Kevin -
Does it come assembled? If not, is there any specific tool that I need? If yes, what's the approximate size of the shipping box for a double/full bed? Thank you.
Hi dear customer,
thank you for your questions,
The bed is assembled before shipping, you don't need any tools, the only thing you need to do is to put the six sets of legs on,
the box for the full size is around
56"x 39"x10" because the bed is folded in half for shipping, and also it's easy to go up or down stairs.hope this helps.
Best regards
Kevin -
My remote is flashing when I push any button....and the bed doesn't work. I changed the batteries and still does not work?
Hi dear customer,
thank you for your question,
the remote is flashing but nothing works, that means your child lock is on, perhaps you by accident hold the lock button too long, so activate the child lock.uou can press and hold the lock button for about 5,6 seconds until the remote shows a quick flash, that will unlock the child lock.
if you still have questions, please contact us at 1-587-415-5888 or 1-855-295-8880
Have a great weekend
kevin